Having been in the customer service industry since I left school in 2001 I have worked within various organisations of different sizes including retail, charity, marketing and telecom's.
I have acquired vast knowledge of customer service across all areas of these organisations and understand the important of transparency, efficiency and customer service excellence, allowing me to give that personal and individual touch to each client that I work with.
When not working I love spending time with my daughter watching her grow and explore the world around her. I adore history and love to visit historic properties and watch period dramas. I also love musical theatre, socialising with friends and anything related to Harry Potter.
What is your most significant achievement?
Losing 10 stone. When I was 21 I weighed 22.5 stone I managed through diet and exercise to get down to 12.5
What super power would you like to have?
I’d love to be able to take on another person’s appearance because, let’s face it, who wouldn’t love to be the queen for a day.
What poster did you have on your wall as a teenager?
I’m not ashamed to admit I had the Spice Girls, Hanson and Harry Potter.